Every YSTR piece is cut-to-order using limited fabrics and can save 1 to 6 garments from being sent to a landfill.
Though we aim to have zero-waste, we know that curating a conscious closet is a big commitment. If you’re hesitant at all about a size, fit, or feel, reach out to us at firstname.lastname@example.org. We’re more than happy to take your personal measurements so that we can guide you to the best fitting piece suited for your needs!
Building a sustainable wardrobe is a huge step, we’re excited you’re making a conscious purchase and we’re here to support you!
We get it, things go wrong, items don’t fit, it may have looked different than what you thought and that’s ok. If you’re not completely satisfied with your YSTR purchase, we offer free and easy returns of unworn, unwashed and with hangtag still intact within 14 days of your purchase delivery date.
- Sales and promotional items are not eligible for returns
- Exchanges are not always available due to limited materials
- All YSTR basics can be returned in exchange for store credit or and item of equal value
- All international items are final. We cannot accept returns or exchanges at this moment.
Here are the steps to return:
- Email email@example.com with your order number.
- We’ll get back to you within 24hrs to help guide you through the next steps!
At this time, we are able to offer exchanges or returns for domestic U.S. orders only.
For issues with international orders:
Please email firstname.lastname@example.org immediately. Although we do not typically offer standard returns or exchanges for International orders, we'll find a customized way to make things right.
Please click here to see our complete policy on exchanges & returns.